The Launch Pad :: Contact Information and Departments for IT, server, network and web management

888-920-3450

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Contact Information for The Launch Pad
	Communication is the Key

We welcome your inquiries and we are available by phone, Live Chat or e-mail anytime you need to reach us. We welcome and encourage you to share your comments, questions or opinions using our feedback form. Below is a listing of contact information by department I Need Immediate Support or Would Like to Request a Service Call >> Please feel free to contact any of our departments to assist you in your needs. Our normal hours of operation are Monday thru Friday 8 AM to 8 PM EST. Extended 24/7 hour technical support is available to our customers and through various support plans. If you require assistance with product repairs or returns, you can contact customer care via phone or use our support form. For product returns, please review our Return Policy information before contacting our support or customer service department to familiarize yourself with our returns policy and procedures.
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Department Contact Information
Sales Team 2107 Gunn Highway. Odessa, FL 33556 E-mail: sales@launchpadonline.com Phone: (888) 920-3450 ext. 202 Fax: (813) 920-0769	Help Desk/ Customer Support 2107 Gunn Highway, FL 33556 E-mail: support@launchpadonline.com Phone: (813) 920-0788 ext. 1 Fax: (813) 920-0769
Web Design Services/ Hosting Support 2107 Gunn Highway. Odessa, FL 33556 E-mail: hosting@launchpadonline.com Phone: (813) 920-0788 ext. 204 Fax: (813) 920-0769	Accounting/Billing Address 18130 Jorene Rd. Odessa, FL 33556 E-mail: accounting@launchpadonline.com Phone: (813) 920-0788 ext. 205 Fax: (813) 920-0769
Customer Care 2107 Gunn Highway. Odessa, FL 33556 E-mail: service@launchpadonline.com Phone: (813) 920-0788 ext. 201 Fax: (813) 920-0769	Printer Services 2107 Gunn Highway. Odessa, FL 33556 E-mail: printers@launchpadonline.com Phone: (813) 920-0788 ext. 203 Fax: (813) 920-0769
Press, Marketing & Business Development Contact Megan Meisner 2107 Gunn highway. Odessa, FL 33556 E-mail: mmeisner@launchpadonline.com Phone: (813) 920-0788 ext. 210 Fax: (813) 920-0769	Press & Public Relations Contact Chase Foster 2107 Gunn Highway. Odessa, FL 33556 E-mail: cfoster@launchpadonline.com Phone: (813) 920-0788 ext. 208 Fax: (813) 920-0769

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Company Contact Info

Florida
2107 Gunn Highway.
Odessa, FL 33556

Virginia (Sales Center)
6544 Sulky Lane
Annandale, VA 22003

Phone: (813) 920-0788
Fax: (813) 920-0769
Toll Free: (888) 920-3450
E-mail: info@launchpadonline.com

Need Immediate Tech Support?

Take advantage of our livesupport™ services for immediate tech support:
Phone Support: 888-920-3450 x201 (may require callback)
LiveSupport Chat: Chat in real-time with an expert technician
LiveSupport Remote: One of our technicians can connect live to your PC for remote support and repair. (web connection needed)
LiveSupport Onsite: Schedule onsite service or request a phone support callback at a time convenient for you.
*Billing Rate $1.50 per minute ($110.00/hr for onsite support)
Accepting Visa/MC & Amex.

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The Power of Partnership

The Launch Pad’s solution for managed technology is revolutionizing today’s offices. Our clients count on us to harness the power of technology for them and to strengthen their network security, reliability, and performance. With The Launch Pad, our clients gain the peace of mind that comes from knowing that our IT experts are constantly keeping technology problems at bay

Customer Satisfaction

The Launch Pad places the satisfaction of our customers at the top of our priorities. It drives the culture of our company. It is instilled in our employees. And it is ingrained in our business practices.

The Launch Pad Client Satisfaction Survey Results

* 90% of users reported they are satisfied or highly satisfied with The Launch Pad service.

* 93% of users rated the customer care representatives as knowledgeable.

* 97% of users rated the customer care representatives as courteous.


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Contact Information for The Launch Pad