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TAKING YOUR BUSINESS TO NEW HEIGHTS

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WHY CHOOSE US?

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ABOUT OUR ONLINE STORE

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"your one-stop shop for small business technology and web solutions"

Let us help you make the best choices for your business, school or organization

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The Right IT Stuff: Finding & Working with the Best IT Partner for Your Small Business

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Need Immediate Phone Support

If you are not currently a Launch Pad client and you have an immediate need for computer support, please choose from one of the following:
Call 888-920-3450
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Use our Request A Service/Support Call Form to schedule a call back.

Billing Rate $1.75 per minute

Please have your credit card and complete billing information available

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Local Onsite Repair and Networking Services - Florida Residents

OnSite Service:- Local Coverage Areas and Service Offerings

For our West & Central Florida customers, The Launch Pad provides immediate response onsite service and repair, network installation and management, new system setup, hardware and software installation and upgrades and employee training and support for individuals, small businesses, organizations, government agencies and education institutions. Hourly rates begin at $85.00 billed in 1/2 hour increments after the first hour. Unless previously arranged, evening, (scheduled after 6pm), weekend and holiday rates are $125 per hour.

Through our national network of highly trained and certified technicians, we offer the same high-quality support services available to our local customers. For non-local customers, not under one of our service contracts, please allow a 24 hour response time for onsite service. Rates can vary slightly by region falling within the $85 - $110 per hour range.

Our field staff consists of highly trained technicians including A+ certified hardware technicians, Novell and Microsoft Network engineers and Cisco engineers. We also employ a team of certified expert cable installation technicians for building your infrastructure and wiring your network.

New Customers:

For first time customers, a complete system or network evaluation is available.  We offer annual support agreements as well as on-demand service for our clients. 24 hour, emergency response and quality of service contracts.  For annual support contract pricing and information, please contact your office. For per hourly non-contract service, please be aware that payment is due at the time services are rendered by cash, check or credit card unless net terms are previously established with The Launch pad.

National Support, Help Desk and Maintenance Agreements:

We also provide regional service contracts and warranty services throughout the U.S. For service contract information, contact our Sales Team; sales@launchpadonline.com or 888-920-3450.

For more information on technical support, please review our Technical Support Policies, Pricing & Programs.

Schedule A Service Call:

To schedule an appointment, please contact us at 888-920-0788 ext 201 or Request a Service Call online or if your prefer, e-mail support is available using our support form.

 The Launch Pad offers the following onsite services:

  • Computer & printer setup & installation
     
  • Computer & printer upgrades & repairs
     
  • Computer software installation and operating system upgrades
     
  • Point-of-Sale Hardware & Software installation including cash drawers and scanners
     
  • Custom-built network installation by certified technicians including (Peer-to-peer, LANs & WANs, Wireless Networks)
     
  • Security device installation and monitoring.
     
  • Maintenance contract fufillment
     
  • Onsite installation of Internet & Intranet solutions including e-mail setup, web page design and Website hosting
     
  • Training & tutoring
     
  • Business consulting services including technology needs analysis, project planning. website planning and work flow management.
  • Managed Services with customized annual support agreements.

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Have a specific project in mind?
Need a quote for volume pricing or software licensing? Looking to install or upgrade your current network? What are your IT or Web challenges? The Launch Pad can help you get the ball rolling. We are happy to provide you with an evaluation and no-cost proposal custom tailored for you.
 
    
Request a Quote >>
 

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