The Launch Pad’s LiveSupport™ feature enables you to chat in real -time with one of our support experts.  Remote desktop support for PC repair is also available through this interface (billing rates may apply). At the end of your conversation, you can choose “End Chat” and e-mail a copy of the transcript to yourself for future reference. Click the Blue button to start  a live chat with a technical support expert. *If the blue icon indicates our status as “Leave a Message”, click the button to send us your question or call 888-920-3450 x201 for immediate support.