Comments on: Finally - RIM’s Offers Free BlackBerry Server Software to SMBs http://www.launchpadonline.com/blog/?p=1289 RevITup Technology News offers expert IT advice and IT solutions simplified for non- technical, small business owners and managers. Our Franchise IT section is devoted informing IT companies and those interested in a technology franchise of The Launch Pad\'s MSP Business-in-a-Box Franchise opportunity. Mon, 06 Sep 2010 21:04:51 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Scott Wilson http://www.launchpadonline.com/blog/?p=1289&cpage=1#comment-442 Scott Wilson Wed, 03 Mar 2010 23:43:09 +0000 http://www.launchpadonline.com/blog/?p=1289#comment-442 Doug nails it. I spent half a day on the phone with Blackberry support working through their overly complex, glitchy install system... and they still couldn't resolve the problems. At that point it was already more expensive for the client than it was worth, even though the software was "free." Blackberry was da bomb back when they were the first and only option for wireless sync. Now they are last-generation technology, easily surpassed by newer, cheaper options. Doug nails it. I spent half a day on the phone with Blackberry support working through their overly complex, glitchy install system… and they still couldn’t resolve the problems. At that point it was already more expensive for the client than it was worth, even though the software was “free.”

Blackberry was da bomb back when they were the first and only option for wireless sync. Now they are last-generation technology, easily surpassed by newer, cheaper options.

]]> By: AgreeswithDoug http://www.launchpadonline.com/blog/?p=1289&cpage=1#comment-437 AgreeswithDoug Fri, 26 Feb 2010 20:48:00 +0000 http://www.launchpadonline.com/blog/?p=1289#comment-437 I think Doug just said it all. I think Doug just said it all.

]]> By: Doug Steinschneider http://www.launchpadonline.com/blog/?p=1289&cpage=1#comment-436 Doug Steinschneider Thu, 25 Feb 2010 22:29:30 +0000 http://www.launchpadonline.com/blog/?p=1289#comment-436 I installed Blackberry Professional Software on one of my clients Small Business Server 2003. I attended Blackberry partner training that was offered at SMB Nation and then installed the software on the server. It was basically Blackberry Enterprise Server with a different licensing scheme and approved installation for domain controllers and Small Business Server. Frankly the install was time consuming and there were many pre-requisites. It was a lot of work for 2 BB users. We decided in retrospect that we should have just issued them Windows Phone's with a similar form factor such as the HTC Snap. After about 2 months one of the two users was unable to sync new contacts created on the phone back to her Outlook. After spending all day troubleshooting it one of the partners convinced her to buy an iPhone. I had her running in 10 minutes with no problems since. My point her is that Blackberry needs to simplify their small business offering and make troubleshooting much easier. I installed Blackberry Professional Software on one of my clients Small Business Server 2003. I attended Blackberry partner training that was offered at SMB Nation and then installed the software on the server. It was basically Blackberry Enterprise Server with a different licensing scheme and approved installation for domain controllers and Small Business Server. Frankly the install was time consuming and there were many pre-requisites. It was a lot of work for 2 BB users. We decided in retrospect that we should have just issued them Windows Phone’s with a similar form factor such as the HTC Snap. After about 2 months one of the two users was unable to sync new contacts created on the phone back to her Outlook. After spending all day troubleshooting it one of the partners convinced her to buy an iPhone. I had her running in 10 minutes with no problems since. My point her is that Blackberry needs to simplify their small business offering and make troubleshooting much easier.

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