Join us for Part V of The Launch Pad’s 10-part MSP Franchise Business-in-a-Box Podcast Series tracking the nation’s first managed IT service franchise launch.

The ability to deliver service consistently and efficiently is key to client retention in managed IT services. The secret sauce for a successful client delivery system is consistent process for consistent customer experience - the ketchup goes on the burger the same way every time. In this 5th in the series, Channelpro publisher Michael Siggins and Launch Pad CEO, Ilene Rosoff review the core deliverable of managed services, “Fanatical Service Delivery - Closing the Deal is Just the Start.”

Managing the customer experience begins with the very first interaction and properly setting expectations through the sales process. This foundation is integral to develop a successful client relationship that is built for distance, not for speed. In this podcast, Ilene Rosoff takes a deeper look into how The Launch Pad’s MSP Business-in-a-Box Franchise Model offers a packaged process management system backed by a structured implementation process that is supported by our Franchise Solutions Team and designed to deliver success.

**Stay tuned for Podcast VI: The Wrapping - Marketing Strategies, Packing the Offerings and Automating Your Marketing Delivery System.

Subscribe to our podcast series on iTunes.

Learn more about The Launch Pad’s MSP Franchise Opportunities: Franchise for Success Opportunities Pack

 

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In an effort to help our small and medium sized businesses incorporate green strategies and move into a consolidated, cost-effective virtual technology environment, The Launch Pad has developed, integrated and packaged a virtualization solution priced for non-enterprise clients; RevITup VirtualGreen Office™.  Part of The Launch Pad’s Easy-to-GreenIT™ Initiative, this turnkey solution includes our design, installation, licenses, migration and training of existing staff.  Think of it as a virtual network in a box. 

5 Reasons to Virtualize with RevITup VirtualGreen Office™

• Reduce Your Technology Footprint- A server with virtualization software can consolidate multiple physical servers into one container, reducing hardware costs, network management and power consumption by more than 50%.
• Go Green with RevITup VirtualGreen Office™- Every virtualized server saves an estimated 7000kWh of electricity annually and reduces 4 tons of CO2 emissions, the equivalent of taking 1.5 cars off the highway.
• Lower Your Cost of Ownership with VDIs and Thin Clients - Through Virtual Desktop Interface (VDI), traditional desktops can be replaced by Thin Clients.  Thin Clients use a desktop delivered by the centralized server, lowering power consumption, greatly reducing both unit and management costs and prevents user tampering.
• Secure, Centrally Managed, Anywhere Application Delivery - End users can access their personalized desktop, complete with data and applications from any location, at any time.  Company data and intellectual property will remain securely stored on the server, not the desktop.
• Vendor Neutral - The Launch Pad’s primary focus is providing innovative technology solutions for small and medium-sized businesses.  We offer vendor neutral solutions tailored to fit your company’s specific technology environment. 

To learn more about The Launch Pad’s RevITup VirtualGreen Office™ download our fact sheet or contact Megan Meisner at mmeisner@launchpadonline.com or 813 920 0788 x210.

Bulky cables and accessories necessary to handle the gaggle of Apple gadgets can really weigh down your briefcase or travel bag. Not with the Kensington Travel Battery Pack and Charger for iPhone and iPod touch.  This device is all you need to charge and power your iPhone or iPod and completely does away with cables, detachable caps and other potentially misplaced parts.

The Kensington Travel Battery Pack and Charger is compatible with the iPhone 3G, iPhone and iPod touch. It also is able to charge the iPod nano (1st, 2nd, 3rd, 4th gen), iPod classic, iPod mini and iPod (1st, 2nd, 4th, 5th gen). The wireless charger extends play time up to 23 hours of music, 7 hours of video and up to 5 hours of talk time.

For $49.00 this is the perfect accessory for long flights and small travel bags. As a bonus feature the charger even can act as a kickstand for hands-free landscape viewing of movies and video when you’re on the road. No more propping your iPhone on your free pack of in-flight cookies.  The Travel Battery Pack and Charger for iPhone and iPod touch is backed by the Kensington 2-Year warranty.

For more information or to order The Kensington Travel Battery Pack and Charger, visit our online store or contact sales at (813) 920-0788 x202.

The Power Smart Tower with iGo Green® Technology is a sleek, power management tool can help reduce your electronics power consumption by 85%. While most “green” power strips help save electricity by shutting off printers and monitors after you switch off your computer, the Power Smart Tower automatically powers down outlets when not in use and powers back up again when devices need power.

The Power Smart Tower monitors how many amps your gadgets are drawing from its outlets and acts like a faucet, shutting off power when the load drops sharply. An example to help illustrate how the technology works would be your cell phone.  Once your cell phone completes a charge the tower powers the outlet off, checks back periodically to see if the attached item needs more juice, then turns the outlet back on as needed. Result: If you leave your phone plugged in, it’ll stay charged without wasting electrons between charges.

The Power Smart Tower with iGo Green® Technology comes with 8 outlets – 4 outlets always on fixed position and 4 with iGo Green Technology, 2 USB power ports and surge protection with LED indicator. For only $57.00 you can reduce your electric bill and your carbon footprint.

For more information or to order The Power Smart Tower with iGo Green® Technology, visit our online store or contact sales at (813) 920-0788 x202.

Join us for Part 4 of The Launch Pad’s 10-part MSP Franchise Business-in-a-Box Podcast Series tracking the nation’s first managed IT service franchise launch, “Accounting & Finance - From Pricing to Performance to Profitability:  How Not to Drive Your Business Off the Road.”

Developing proper financial metrics based on performance and positioning is key to managed IT service provider success.  Not having the right pricing, positioning, and financial tools will drive your IT company right into the ditch.  Many IT companies face difficulties in developing sustainable pricing strategies and struggle to track and understand their business metrics both in the short and long term.  IT service providers are faced with challenges in deciding where to position their hardware (is it a commodity, a value-add, or a wrapped technology as a service?), where and how to position service and what to do with agreements.  In the managed IT service provider environment, the challenge becomes particularly acute; client perception of value must be engaged definitively, maintained throughout the sale, and sustained long term.

Teamed again for the podcast, Channelpro publisher Michael Siggins and Launch Pad CEO,  Ilene Rosoff  uncover how the MSP Business-in-a-Box Franchise Model offers a complete product and service delivery system including a best-in-class chart of accounts, pre-loaded product and service offerings, templated quoting tools, agreements and reports to properly track business metrics and ensure optimized profitability.

** Stay tuned for Podcast 5: “Fanatical Service Delivery - Closing the Deal is Just the Start.”

Subscribe to our podcast series on iTunes.

Learn more about The Launch Pad’s MSP Franchise Opportunities:
Franchise for Success Opportunities Pack

“Managed Services Franchise Model - Your Ticket to Fast Growth” - Two-part Channelpro Sponsored Webinar

 

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