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February 2017



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Here is another great edition of TechBytes.


Don’t be Scammed by Bad Links in Google Search Results

fake-amazon-ad-300x203On Wednesday, a top Google search result that seemed to be an advertisement for retail giant was actually something much more sinister—a malicious link to a Windows support scam. The problematic ad was first reported by ZDNet, but it seems that this problem has happened before.

Those who clicked on the ad were directed to a fake support website that presented an alert based on the OS they were using. According to ZDNet, Windows users saw a blue-screen-of-death and macOS users were warned that they were infected with crypto-ransomware. 
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How to Clear Your Cache and Cookies in Every Major Web Browser

The cache and cookies in your web browser are intended to help websites load faster and make your overall web browsing experience more efficient. However, they can occasionally cause conflicts with certain websites or web applications.

Taking time to clear out the cached files and stored cookies can help eliminate some of the common problems that users will run into while working online. It’s also seen as good browser hygiene, and can help maintain privacy on a shared machine.  
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Manage the Chaos of Searching for Business Apps with GetApp

According to market research company App Annie, we spent 900 billion hours using apps in 2016. Users downloaded some 90 billion new apps, with publishers earning nearly $89 billion from downloads, in-app purchases and advertising. While the lion’s share were gaming apps, a large portion consisted of business applications. With over 5000 business applications in the marketplace, GetApp can help you evaluate and compare software, SaaS and cloud-based business applications.
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How to Arrange Desktop Icons Automatically in Windows

windows-tipsIf you are like most people, you probably have a large number of icons on your desktop. As they accumulate it can sometimes be difficult to keep them organized so you can easily find the one you need.  To help with this problem, Windows offers an auto arrange feature.  Continue Reading >>






The Launch Pad CEO Ilene Rosoff Recognized as One of CRN’s 2016 Women of the Channel for the Seventh Consecutive Year

logo-emailerManaged IT Service Provider, The Launch Pad, announced today announced today that CRN®, a brand of The Channel Company, has named Ilene Rosoff, President & CEO to its prestigious 2016 Women of the Channel list. The women executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision, and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees on the basis of their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel. This is the 7th year in a row that Ilene has been honored on the list. 
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The Launch Pad Is Hiring

int_img2%5b1%5dThe Launch Pad is in hiring mode! Since our most successful team members have historically come from referrals, I'm reaching out to my most valued local networks and colleagues. If someone you know might be interested in the positions listed below, please ask them to submit a professional cover letter & resume to

Senior Network Engineer | MSP Help Desk

As a show of our appreciation, any referral we hire that stays on for 60 days earns you a $500 referral fee.



TechRec - Mobile Apps Series: SimpleMind, Scapple & MindNode

MindMap-300x214 Mind-mapping is an essential part of the creative process. A mind-map is a diagram used to visually organize information. It often begins with a single concept drawn as an image in the center of a blank page and then associated images, words, and ideas are added establishing a hierarchy of more important ideas connected directly to the central concept with more minor notes branching out from there. Traditionally, mind-maps were created on paper or a whiteboard but in many cases the diagram would become so large and complex it could be difficult to manage. As part of our ongoing Mobile Apps Series, we will share our top three picks to help you effectively manage the mind-mapping process. Continue Reading >>


TechRec - How to Cancel or Delete a Stuck Print Job in Windows

printer-problemsSometimes documents you’re printing get stuck in the printer’s queue, preventing further documents from being printed. Here’s how to fix it when that happens.

Whether you're using a local or shared network printer, sometimes printing doesn’t go quite right. 
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Tweet Digest - Highlights from the Month:

Even tho ransomware is on track to be a $1 bil crime, only 31% surveyed had heard of ransomware. 1:35 PM Feb 21

The key to working more efficiently with multiple contacts is to define and use a group. Here's how 2:11 PM Feb 18

PC slow? Malicious software may be the culprit. What you should know 9:31 AM Feb 16  

Survey finds employees want IT to help more with business process innovation. How we can help 12:35 PM Feb 14

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