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October 2018

thanksgivingimageHappy Thanksgiving! The Launch Pad will be closed Thursday, Nov. 22nd and Friday Nov. 23rd  for the holiday. As always engineers will be monitoring and available for emergencies.



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Here is another great edition of TechBytes.


Is Your Boss Reading Your Email? Maybe...

It’s wise to assume that your employer is monitoring your work email and to be careful what you send.

After all, the email system belongs to your employer, so staffers generally don’t have a right to privacy for emails sent using the company’s equipment and network.
Continue Reading >>


Criminals Can Steal Your Phone Number. Here's How to Stop Them

Criminals can steal your phone number by pretending to be you, and then moving your number to another phone. They’ll then receive security codes sent via SMS on their phone, helping them gain access to your bank account and other secure services. 
Continue Reading >>



October is CyberSecurity Awareness Month – Why Nearly 50% of Organizations are Failing at Password Security

While the importance of keeping passwords secure is not a new idea, nearly half of companies are still struggling to get a handle on the issue, according to the LastPass 2018 Global Password Security Report, released on Monday. The report found that password sharing is common in the workplace, with employees sharing an average of six passwords with their coworkers.
Continue Reading >>

17 Ways to Recycle or Sell Your Smartphone

Smartphone-RecyclingWhen you’re ready for a new smartphone, don’t just stash your old one in a drawer. There are plenty of places to go to recycle your phone and get cash back, or at least donate it to a worthy cause.

Keep in mind that newer phones and well-known manufacturers—Apple and Samsung are the most popular—will mean more money for your device. 
Continue Reading >>






The Launch Pad CEO Ilene Rosoff Recognized as One of CRN’s 2018 Women of the Channel for the Seventh Consecutive Year

logo-emailerManaged IT Service Provider, The Launch Pad, announced today announced today that CRN®, a brand of The Channel Company, has named Ilene Rosoff, President & CEO to its prestigious 2017 Women of the Channel list. The women executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision, and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees on the basis of their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel. This is the 7th year in a row that Ilene has been honored on the list. 
Continue Reading >>

The Launch Pad Is Hiring

int_img2%5b1%5dThe Launch Pad is in hiring mode! Since our most successful team members have historically come from referrals, I'm reaching out to my most valued local networks and colleagues. If someone you know might be interested in the positions listed below, please ask them to submit a professional cover letter & resume to

Senior Network Engineer | MSP Help Desk

As a show of our appreciation, any referral we hire that stays on for 60 days earns you a $500 referral fee.



TechRec - How to Scan Printed Documents With the Free Microsoft Office Lens App

Microsoft-LensDo you have a lot of receipts, business cards, or other printed documents that you want to digitize and store? If so, one tool up to this job is Microsoft’s free mobile Office Lens app. With Office Lens for iOS or Android, you can use your device’s camera to snap a photo of a note, card, or other document. You can capture the image as a whiteboard, a document, a business card, or a photo. Then, you can then edit and revise it by cropping it, flipping it, drawing on it, and adding text to it.
Continue Reading >>


TechRec: Phishing for Trouble: One Manufacturer’s Mistakes, and How to Avoid Them

Email-PhishingIn the height of tax season, an accounting clerk opens an email asking him: “Please send me W-2’s for employees in the marketing department. I need this information ASAP. Thanks very much.” The name on the email is the comptroller’s, so the clerk sends along the information. But the email was not from the comptroller—it was actually from a cybercriminal, and the W-2s are now for sale on the dark web. Continue Reading >>



Tweet Digest - Highlights from the Month:

Survey finds that the number of employees who think their boss is watching is actually 20 percent higher than the number of bosses who actually are. 1:35 PM October 11

Nearly 7 million records are compromised each day in the US, but how businesses respond determines whether they will recover.. 2:11 PM October 18

How to train your employees to avoid online scams: 5 tips 9:31 AM October 16  

Attacks including malware and cryptominers are targeting SMBs, and cybersecurity budgets can't keep up. Here's why 12:35 PM October 14

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