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    OUR CLIENTS:        LAW FIRMS     |   MANUFACTURING   |  FINANCIAL SERVICES  |   HEALTHCARE  |  NONPROFIT

 

ABOUT US
Support/Contact Us
What We Do
Client Testimonials

 

SALES
Business Sales
Data Cabling
Gov./Education
Lease Programs
Returns/Warranties

 

SERVICES
Managed IT Services
Business Networks
IT Onsite Service
Technical Support
PC/Printer Repair
Customer Care

 

HOSTING SERVICES
Web Hosting Plans
Hosted Exchange
Web Design
Domain Registration
Web Marketing SEO

 

APPLE NOW
Apple Product Line
Mac Pacs

 

WHAT'S NEW
Press Releases
Resource Library
Featured Promotions

Customer Care
 

Customer Service Policies

At The Launch Pad, our goal is complete customer satisfaction.  If you any reason you are not satisfied with a purchase or service, have a problem or question or need more information on company policies and warranties, please contact Customer Care.

Below are links to answers for commonly requested information:

Customer Care Contact Info

 

Site Help for Quick Answers


Hours: Monday thru Friday, 8:30 am-8 pm
 
Phone: 888-920-3450.extension 201

E-mail: support@launchpadonline.com

 

 

Need Additional Assistance?


If you don’t find what your looking for here or need additional assistance, please contact customer care by phone or e-mail and we will be happy to assist you.

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The Power of Partnership

The Launch Pad’s solution for managed technology is revolutionizing today’s offices. Our clients count on us to harness the power of technology for them and to strengthen their network security, reliability, and performance. With The Launch Pad, our clients gain the peace of mind that comes from knowing that our IT experts are constantly keeping technology problems at bay

Customer Satisfaction

The Launch Pad places the satisfaction of our customers at the top of our priorities. It drives the culture of our company. It is instilled in our employees. And it is ingrained in our business practices.

The Launch Pad Client Satisfaction Survey Results

* 90% of users reported they are satisfied or highly satisfied with The Launch Pad service.

* 93% of users rated the customer care representatives as knowledgeable.

* 97% of users rated the customer care representatives as courteous.
 

Microosft Certified Gold Partner
Microsoft Certifed Business Solutions Partner
VMWare Certified Partner
Microsoft Small Business Specialist
International Technology Legal Association
HP Platinum Business Partner

 Managed IT Services     |    Small Business Computer Consulting     |     Computer Business Networks      |       Website Design & Development     |     Website Hosting

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