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"your one-stop shop for small business technology and web solutions"

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Need Immediate Tech Support?

Take advantage of our livesupport services for immediate tech support:
Phone Support: 888-920-3450 x201 (may require callback)
LiveSupport Chat: Chat in real-time with an expert technician
LiveSupport Remote : One of our technicians can connect live to your PC for remote support and repair. (web connection needed)
LiveSupport Onsite : Schedule onsite service or request a phone support callback at a time convenient for you.
*Billing Rate $1.50 per minute ($85.00/hr for onsite support)
Accepting Visa/MC & Amex.

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whtpaperFeatured White Paper  download nowarw-grn
The New Face of IT : Managed Services/Technology as a Service - Paving the Road to Small Business Success

Worry-free IT with RevITup Business Care Managed Services

24x7x365 Remote Monitoring, Mangement and Immediate Response from Anywhere
 

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Think of it like an insurance policy for your business


Program Highlights
The Launch Pad's RevITupTM Business Care Managed Service Series provides complete service protection and proactive monitoring of all key functions on the network, servers and workstations. It is designed to provide your organization with a fixed-cost solution, predictable investment and optimal productivity. Through proactive device and performance monitoring in our network operations center (NOC), our engineers can identify and correct issues on your network, servers and desktops before they create downtime and respond immediately to service requests.
 

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  • No more waiting for a technician to show up! This new remote monitoring and administration tool will enable us to access and troubleshoot your network from any location. This means we'll get you back up and running in no time flat.
     
  • You'll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will enable us to detect tiny, hidden problems and repair them BEFORE they turn into expensive network disasters. As a matter of fact, we guarantee it.
     
  • Fixed-rate billing means easier budgeting for IT costs. Under our new monthly Business Care plan, you can budget for IT costs the same way you budget for health insurance or rent – with no surprises. We even have a special plan level designed for small offices for up to 5 or 10 workstations.
     
  • You'll experience faster performance, fewer problems, and practically zero downtime. Computer networks are like cars. They need regular maintenance to keep them secure and reliable. Our remote network management tool will allow us to perform critical maintenance on your network for maximum speed, performance, and security.
     
  • You'll sleep easier knowing the "gremlins at the gate" are being watched and kept out of your network. We'll make sure your security patches are installed, your virus protection is up-to-date, and that your backups are done properly.
     

Plan Features and Key Components


1) 24x7x365 Proactive Monitoring with Remote Server & Desktop Management
Key Benefits: Identify and fix problems before they become major issues. Real-time monitoring of critical health status of your servers, workstations, network devices and applications, such as your email or internet connection. Have opt-in access to troubleshoot issues with remote desktop tools for immediate problem resolution. Complete asset management available to you through our online customer portal. Plus you'll get access to your monthly Executive Management Summary. See sample Executive Management Report

2) Automated Problem Correction, Routine Preventative Maintenance and Patch Management
Key Benefits: Maintain productivity by proactively avoiding or automatic correction of common hardware, software and network issues including patch management, backups and security, antivirus.

3)Monthly Flat-Rate Service/Discounted Project Services
Key Benefits:
 Get remote and onsite service without additional hourly charges.
> Includes onsite support incidents for workstations and servers (training and new installations excluded
> Discounted block time purchase available for project work
> Discounted project and emergency response service