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The Power of Partnership

The Launch Pad’s solution for managed technology is revolutionizing today’s offices. Our clients count on us to harness the power of technology for them and to strengthen their network security, reliability, and performance. With The Launch Pad, our clients gain the peace of mind that comes from knowing that our IT experts are constantly keeping technology problems at bay

Customer Satisfaction

The Launch Pad places the satisfaction of our customers at the top of our priorities. It drives the culture of our company. It is instilled in our employees. And it is ingrained in our business practices.

The Launch Pad Client Satisfaction Survey Results

* 90% of users reported they are satisfied or highly satisfied with The Launch Pad service.

* 93% of users rated the customer care representatives as knowledgeable.

* 97% of users rated the customer care representatives as courteous.

The Launch Pad is Hiring!

Do you like fast paced, constantly challenging, high-demand for high-reward work environments? If you dream of joining a team of bright energetic individuals and thrive in a client-centric culture that works hard, plays hard and expects great results, we would love to talk to you.  Visit our Careers Page to learn more.

What We Do

A Single Point of Technology Guidance and Support

At The Launch Pad, we specialize in meeting the complete Managed IT and Web needs of small businesses and professional service organizations, schools, government offices and nonprofits.  We understand the goals of small business owners:  success in turning an idea into reality, freedom to control your own career, time to engage in your chosen craft. We also understand the unique challenges of resources and time.  The Launch Pad offers a single source of technology guidance and tools to help your small business save on IT downtime and costs, increase business productivity, enhance your brand — and turn you goals into reality. Want to learn more about our story and philosophy? Check out the About Us section and Why Choose Us from our founder and President, Ilene Rosoff.


Here is the short list list of our services. For more information please visit the Product Overview area of our website

  • Managed IT Services & Helpdesk Support and IT Outsourcing - The Launch Pad is an accredited Managed IT services provider.  Through our RevITup Business Care Managed IT series, we provide complete, fixed-fee technology management for organizations with 20 - 200 employees. The Launch Pad offers 24x7x365 remote monitoring and support, integrated and instant remote remediation for all server, workstation and network device issues your business or organization.  We also can assist your existing IT staff on an as-needed basis, act as a first level support for your employees, or offer our fully integrated downstream IT program which brings our ticketing and monitoring system to your IT team and creates 30% to 50% IT cost reductions.
  • National Technical & Help Desk Support, Onsite & Remote Support, Repair, Installation & Training - With our local staff and through a closely managed national IT certified field technicians and network engineers, we provide onsite service, network and infrastructure installation and management, hardware and software installation, help desk phone and e-mail support and training.
  • Online Computer Sales & Product Procurement with Expert Advice from our Small Business Specialists - We sell all major brands of computer products plus manufacturer our own custom-built and specialty workstations, servers and whitebooks built to spec.  Everything from computers to peripherals to supplies and accessories, over 500,000 products, are quickly available through our online store or simply by calling in to our sales team at 813-448-1700, ext: 202.
  • Professional Services: Network Design, Systems Integration and Data Cabling- Our staff on certified network engineers and cabling professionals can design, cable the infrastructure, install, secure and manage your LAN or WAN network. For more information, visit Business Networks >>.

  • Local Computer and Printer Repair Services - For our West Central Florida customers in Hillsborough, Pinellas and Pasco counties, Orlando and Sarasota, our local staff of certified expert repair technicians and field network engineers provides onsite service, computer and printer repair, system and network setup and installation and phone or e-mail  helpdesk support for hardware and software issues.
  • Website Services/Database Development - website design, development, production, updates and hosting. We also offer web-based application design for business management solutions such as work orders systems, customer lead generation and tracking and inventory management.


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Our Unique Approach - A Partnership

What we do best is customer service. We don’t work like other tech companies.  Our aim is to take the fear out of technology, to understand your needs and explain the options in plain English.  Our goal is to forge an IT Solutions Partnership with your organization and to provide you with the best, most cost-effective technology solutions for your business goals. Whether you are buying something as simple as a printer or as complex as an entire network or website, we are happy to take you through the process, step by step. Our online store has a very comprehensive selection of computer, printer, software, personal electronics, peripheral, part, supply and accessory right at your fingertips.  You’ll find information and recommendations to help you make your selections. Plus, The Launch Pad is a full-service technical support and website services company.  You can take comfort in knowing that we can integrate your technology needs and satisfy them all in one place.

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Meet Our Clients

Legal Solutions that deliver our industry-leading managed IT services; RevITup Legal Business Care Series for law firms and corporate legal departments. Our vendor-neutral Professional Services team ensures that when you’re ready to implement a new document management system, for example, or migrate users’ legal desktops to the latest software, your IT infrastructure will be transformed the right way.

Manufacturing Solutions for Small to Mid-sized Companies
With RevITup ShopFloor Business Care Series, you can enjoy fixed-fee managed IT services designed with your industry in mind. The Launch Pad’s seasoned Professional Services team – with years of experience with many of engagements that cover a broad spectrum of requirements – can help you transition to new technologies and migrate to new applications from ERP to AutoCad.

Healthcare Provider Solutions that offer 100% uptime to mission critical applications such as EMR, billing systems, practice management systems and LIS (laboratory information systems) as well as HIPPA compliant data management and backup.

Association & Nonprofit Solutions that help membership organizations and nonprofits proactively manage their IT infrastructures at a fixed monthly cost

Professional Services that pinpoint your IT needs and plan and integrate the resources for optimal solutions

Financial Service Solutions that offer a host of services to enable positive outcomes from SED audits, meet regulatory compliance and provide e-mail and IM compliance, persistent group chat and D3P (Designated 3rd Party) services.


Microosft Certified Gold Partner
Microsoft Certifed Business Solutions Partner
VMWare Certified Partner
Microsoft Small Business Specialist
International Technology Legal Association
HP Platinum Business Partner

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