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    OUR CLIENTS:        LAW FIRMS     |   MANUFACTURING   |  FINANCIAL SERVICES  |   HEALTHCARE  |  NONPROFIT

 

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You Look Good, We Look Good

Ilene 09 PicA simple “thank you” still goes a long way in this business. Those two words from our clients mean more to us - and to you - than truckloads of our own flowery prose. To us it doesn’t get any better than that. So we’ll shut up and let you hear from the folks walking in your shoes.
Its also a pleasure when hard work is recognized by industry peers.  Thanks to our dedicated staff and listening to our customers, we’ve been able to excel and occasionally even get a little pat on the back.

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The Power of Partnership

The Launch Pad’s solution for managed technology is revolutionizing today’s offices. Our clients count on us to harness the power of technology for them and to strengthen their network security, reliability, and performance. With The Launch Pad, our clients gain the peace of mind that comes from knowing that our IT experts are constantly keeping technology problems at bay.

Meet Our Clients
We’re known for delivering high-quality managed IT solutions that consistently meet or exceed our clients’ highest expectations. Meet some of the customers we’re helping:

Associations & Nonprofits 
Legal 
Professional Services Firms 
Financial Services 


Customer Satisfaction
The Launch Pad places the satisfaction of our customers at the top of our priorities. It drives the culture of our company. It is instilled in our employees. And it is ingrained in our business practices.

The Launch Pad Client Satisfaction Survey Results

    * 90% of users reported they are satisfied or highly satisfied with The Launch Pad service.
    * 93% of users rated the customer care representatives as knowledgeable.
    * 97% of users rated the customer care representatives as courteous.


 

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Client Testimonials

customer testimonials

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Gordon Law Group
Managed IT services have given us a sizable savings because we accomplished our goals without greatly increasing our budgets, both capital and expense.  The Launch Pad’s RevIT
up Business Care Managed Solution was  much less costly then continuing on our own.  We can now focus on strategic initiates that will allow us to advance the firm and its goals.quotesr

 

 

 

~ Jason Gordon
Principal Partner, Gordon Law Group
www.gkflalaw.com

 

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Land Precision Corporation
When our server crashed after a lightening hit to our building, we called Launch Pad for help.  Their team arrived at our office within an hour and remained on site for two days.  As a managed backup services client, we were up and running on our standby server within a couple of hours. They installed a new server on the network, and were able to recover all of the information from the crashed server.  This saved us thousands of dollars and many man-hours. Thanks to The Launch Pad’s Managed Business Continuity Solutions, instead of experiencing a major disaster,our business was able to continue with barely an interruptionquotesr.

 

 

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~ Vince Corbitt
President, Land Precision Corporation
www.landprecision.com

 

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American Red Cross
Our website has become a mission critical communication tool for our organization and a key point of information access.  For us downtime in a crisis situation is not an option.  We have been hosting with The Launch Pad since early 2000 with zero downtime.  The Launch Pad also developed and hosts websites for several key chapters throughout the country.  Since the advent of that relationship, we have had no problems with our site or our e-mail communications. In instances where we have questions or required upgrades, the support has been outstanding.

We would recommend The Launch Pad to any business or organization with high-demand needs.  A time tested relationship and their commitment to customer service excellence has given us full confidence in their hosting services.
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~ Jennifer Hall
Director of Communications
www.redcross.org

 

 

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WEB SERVICES CLIENTS & PROJECTS

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View Our Portfolio>>

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Florida New Business Report
We starting working with The Launch Pad after our computer vendor went out of business in early 1998.  We casually looked at a few new companies, and none impressed us.  Then our building was struck by lightning, and took-out 90% of our computers, printers and modems.  Now we had to find a new vendor – and fast.  That vendor had to have great prices, be dependable, and above all – a wealth of knowledge.  A friend recommended The Launch Pad, and we’re very glad they did!

We have been using The Launch Pad for 9½ years, and have tremendous confidence in your abilities.  You’ve been with us every step of our company’s growth; through office server migrations, web server migrations, OS upgrades and software upgrades.  Because you understand our business, your hardware and software recommendations have been very beneficial.

We use The Launch Pad for our hardware purchases, computer and printer supplies, web hosting, service and technical support.  We have found your techs to be extremely knowledgeable.  Since our business is so dependent on our computers, when something is out, it’s just short of “crisis” mode.  You have always responded rapidly, and resolved the problem.

Keep up the great work, and thanks again for being our IT Department!quotesr

 

 

 

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~ Brian P. Gelb
President, FNBR Inc.
www.fnbr.com

 

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PCS Open Technologies, Inc.
PCS Open Technologies is a project management firm that provides advanced solutions for state and local government agencies and universities for healthcare services.   Nearly all project scopes require critical applications, deadlines and support of technology systems for use by Florida citizens. 

For the past four years The Launch Pad has been a major supplier of computing and electronic components, along with technical support, for PCS project solutions.  Regardless of the application, the staff at the Launch Pad is resourceful, displays a broad knowledge base and represents a sound approach to complex requirements. 

The Launch Pad has an outstanding performance record of understanding project objectives, preparing specifications and deliverables, meeting budget allocations, and delivering products and services on or before the due date.  The consistent performance standard of the Launch Pad is: Excellent. 

The Launch Pad has played a vital role in the success of statewide projects while providing a sound solution to improve healthcare services throughout Florida.  I would encourage any private firm or government agency to consider The Launch Pad as a single source for quotesrtechnology projects.

 

 

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~ Kris Brown
President, PCS Open Technologies
www.pcsoti.com

 

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Home Energy Loss Professionals (HELP)
I am a Small Business owner in Baltimore, MD, who contracted to have our web page enhanced through the Launch Pad. I would have to recommend your web design services to everyone interested in professional, fast, courteous and affordable services. Within 2 weeks and before our deadline, we had a superior set of web pages to set us above our competition. Jane [Wilson, Web Services Manger] did a great job on the web enhancement and Ilene when the extra mile tomake sure that everything went smoothly.

Thank You "Launch Pad"!!!quotesr

 

 

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~ Bob Longston
President, Home Energy Loss Professionals (HELP)
www.savemoneyonenergy.com

 

 

 

 

 

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Tell Us About Your IT or Web Challenges. The Launch Pad can help you get the ball rolling. Our managed IT services can reduce your technology costs and eliminate downtime.  Take advantage of our small business web design and small business web hosting services to meet your needs. We are happy to provide you with an evaluation and no-cost proposal custom tailored for you. 

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