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The Power of Partnership

The Launch Pad’s solution for managed technology is revolutionizing today’s offices. Our clients count on us to harness the power of technology for them and to strengthen their network security, reliability, and performance. With The Launch Pad, our clients gain the peace of mind that comes from knowing that our IT experts are constantly keeping technology problems at bay

Customer Satisfaction

The Launch Pad places the satisfaction of our customers at the top of our priorities. It drives the culture of our company. It is instilled in our employees. And it is ingrained in our business practices.

The Launch Pad Client Satisfaction Survey Results

* 90% of users reported they are satisfied or highly satisfied with The Launch Pad service.

* 93% of users rated the customer care representatives as knowledgeable.

* 97% of users rated the customer care representatives as courteous.

Contact Information for The Launch Pad


Communication is the Key



We welcome your inquiries and we are available by phone, chat_inlineLive Chat or e-mail anytime you need to reach us.  We welcome and encourage you to share your comments, questions or opinions using our feedback form.  Below is a listing of contact information by department
I Need Immediate Support or Would Like to Request a Service Call >>

Please feel free to contact any of our departments to assist you in your needs.  Our normal hours of operation are Monday thru Friday 8 AM to 8 PM EST.  Extended 24/7 hour technical support is available to our customers and through various support plans. If you require assistance with product repairs or returns, you can contact customer care via phone or use our support form.  For product returns, please review our Return Policy information before contacting our support or customer service department to familiarize yourself with our returns policy and procedures.

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Department Contact Information

Sales Team
253 A Pine Ave N. Oldsmar, FL 34677
Phone: (813) 448-7100  ext. 202
Fax: (813) 448-7101

Help Desk/ Customer Support
253 A Pine Ave N. Oldsmar, FL 34677
Phone: (813)  448-7100  ext. 1
Fax: (813) 448-7101

Web Design Services/ Hosting Support
253 A Pine Ave N. Oldsmar, FL 34677
Phone: (813)  448-7100  ext. 204
Fax: (813) 448-7101

Accounting/Billing Address
253 A Pine Ave N. Oldsmar, FL 34677
Phone: (813)
448-7100   ext. 205
Fax: (813)

Customer Care
253 A Pine Ave N. Oldsmar, FL 34677
Phone: (813) 448-7100  ext. 201
Fax: (813) 448-7101

Printer Services
253 A Pine Ave N. Oldsmar, FL 34677
Phone: (813) 448-7100   ext. 203
Fax: (813) 448-7101

Press, Marketing & Business Development
Contact Megan Meisner
253 A Pine Ave N. Oldsmar, FL 34677
Phone: (813)
448-7100  ext. 210
Fax: (813)

Press & Public Relations
Contact Chase Foster
253 A Pine Ave N. Oldsmar, FL 34677
Phone: (813)
448-7100  ext. 208
Fax: (813)

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  Company Contact Info


253 A Pine Ave North
Oldsmar, FL 34677

Virginia (Sales Center)
6544 Sulky Lane
Annandale, VA 22003

Phone: (813) 448-7100
Fax: (813) 447-7101


Need Immediate Tech Support?

Take advantage of our livesupport services for immediate tech support:
Phone Support: 813-448-7100 x201 (may require callback)
LiveSupport Chat: Chat in real-time with an expert technician
LiveSupport Remote: One of our technicians can connect live to your PC for remote support and repair. (web connection needed)
LiveSupport Onsite: Schedule onsite service or request a phone support callback at a time convenient for you.

*Billing Rate $1.50 per minute ($110.00/hr for onsite support)
Accepting Visa/MC & Amex.


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The Launch Pad is Hiring!

Do you like fast paced, constantly challenging, high-demand for high-reward work environments? If you dream of joining a team of bright energetic individuals and thrive in a client-centric culture that works hard, plays hard and expects great results, we would love to talk to you.  Visit our Careers Page to learn more.

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