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    OUR CLIENTS:        LAW FIRMS     |   MANUFACTURING   |  FINANCIAL SERVICES  |   HEALTHCARE  |  NONPROFIT

Worry-free IT with RevITup™ Business Care Legal Managed IT Services
 

24x7x365 Remote PC & Server Monitoring, Management and Immediate Response from AnywhereThink of it like an insurance policy for your practice
 

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What Our Clients Say

Gordon Law Group

quotes  Managed IT services have given us a sizable savings because we accomplished our goals without greatly increasing our budgets, both capital and expense.  The Launch Pad’s RevITup™ Business Care Managed Solution was much less costly than continuing on our own.  We can now focus on strategic initiatives that will allow us to advance the firm and it’s goals.  quotesr

~ Jason Gordon
Principle Partner, Gordon Law Group
 


More Resources on
Managed IT Services



legalsemin-tinyFebruary 26th Lunch & Learn Legal TechEd Webinar: “The New Virtual Green Law Office” View Recording >>


pdflibraryGet the Highlights of our Enhanced Business Care Legal Managed IT Series and See What Our Clients are Saying About RevITup™ Legal Business Care Series  
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whtpaper1The Launch Pad Announces Our New RevITup™ Legal Business Care Managed IT Services Series
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Managed IT Services Remote Backup and Disaster RecoveryLet The Launch Pad manage your technology so you can stay focused on your firm’s goals and pursue your vision.

The Launch Pad Legal Services team has been serving the needs of law firms and corporate legal departments since 1992, covering a broad range of technology requirements through both professional services and managed IT services. We understand their cultures... collaborative work processes… IT challenges… and need for immediate technical support. We grasp the complexities law firms face in their efforts to improve the way legal services are delivered, including automating routine legal transactions, sharing documents and work processes, deploying mobility solutions and capitalizing on tools like electronic data discovery.

The Launch Pad’s RevITup™ Business Care Legal Managed IT Service Series legalflowprovides a complete technology management solution for law firms including data protection and proactive monitoring of all key functions on the network, servers and workstations.  It is designed to provide your firm with a fixed-cost solution, predictable investment and optimal productivity.  Just as your attorneys are committed to their clients’ success, our experienced IT specialists and managers are dedicated to making you successful over the long-term.  We view ourselves as an extension of your practice.

Our IT Management goals are nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress level.  Through proactive device and performance monitoring in our network operations centeILTA-tinyr (NOC), our engineers can identify and correct issues on your network, servers and desktops before they create downtime and respond immediately to service requests.

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RevITupTM Business Care Legal Series - Fixed-fee IT for your Firm

    • Increased focus on the practice, instead of building a technical services organization
    • Realize the full potential of technology best-practices applied to the legal business.
    • Greater security, as desktops, servers and software are routinely updated
    • Insure availability of data and case management t resources –client records
    • Assure attorneys and remote users have mobile access to email and data
    • Maintain 24x7x365 monitoring for maximum uptime & performance
    • Significantly reduce IT costs and complexity Predictable set monthly fee

Now includes RevITup™ Mobile Office - access your workstations or server anytime, from any where with only a browser.

 

 

 

 


10 more reasons why this is the best technology choice for your organization >>
 


RevITupTM Business Care Managed Service FAQ

1. Q. What size firm can benefit from the RevITup™ Legal Business Care Program?
    A.  Any size organization can take advantage of the many benefits.  Typically organizations with 5 desktops or more will reap the terrific benefits and savings.  We do have a special plan designed for one-person organizations.  Contact us for details.

2. Q. Is there a commitment time for the RevITup™ Legal Business Care agreement?
    A.  The contract is renewed on an annual basis and we do request your commit to 3 months so that you can properly evaluate the benefits and we have to completely tune up and standardize your network.  You can cancel after that time with 30 days notice.

3. Q. Besides knowing that all of my devices are being monitored and managed, what other benefits does my organization enjoy?
    A.  Our RevITup™ Legal Business Care clients receive guaranteed response time and priority service when support or project work is needed.  RevITup™ clients also received discounted support and project work, B2B web online store discounts, included help desk and onsite support, Microsoft updates and patch management, technology planning sessions and executive summary network health reporting.  Backups, services, hardware, software and errors are monitored EVERDAY and Antivirus and Antispyware licenses are included FOREVER.  No more costly annual renewals!

4. Q. What if we already have an IT manager or IT department?
    A.  That’s great.  RevITup™ Business Care Legal Enterprise is actually designed for organizations that have internal IT staff.  We can still provide all of the back-end monitoring and management features, Antivirus and Antispyware licensing and much more.  Plus, we can make our monitoring tools, which include asset management and details on each workstation and server, a graphical view of each device on the network with its condition and one-click integrated remote login, available to your IT manager or department.  It will significantly reduce costs and downtime and simplify IT for your organization.  Instead of putting out fires, your IT staff can concentrate on technology projects that benefit your bottom line and improve your business processes.

5. Q. What’s the process when a problem is discovered on our network, server or workstation?
    A.  All of our RevITup™ Legal Business Care clients are monitored 24x7x365 via our software tools and network operations center.  When any problem or error condition is detected, an alert is immediately generated to our monitoring software portal and remediated remotely by our support technicians.  Any critical issue also results in an automatic page to a field services manager.  The condition is remotely remediated and when the condition is returned to normal, the alert is closed.   The idea is to resolve many little issues as they occur before they turn into big problems on the network or the system.  If a condition requires onsite support or user intervention, our team will notify you immediately.  All support incidents are tracked in our online system accessible to you at any time.  Plus we can proactively run maintenance through our tools as well. For example, system defrags and temp file cleanups are scripted to run on a regular basis.
 

 For more information, contact our Client Services Manager; mmeisner@launchpadonline.com or 888-920-3450 x202. 

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