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    OUR CLIENTS:        LAW FIRMS     |   MANUFACTURING   |  FINANCIAL SERVICES  |   HEALTHCARE  |  NONPROFIT

 

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You Look Good, We Look Good

Ilene 09 PicA simple “thank you” still goes a long way in this business. Those two words from our clients mean more to us - and to you - than truckloads of our own flowery prose. To us it doesn’t get any better than that. So we’ll shut up and let you hear from the folks walking in your shoes.
Its also a pleasure when hard work is recognized by industry peers.  Thanks to our dedicated staff and listening to our customers, we’ve been able to excel and occasionally even get a little pat on the back.

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The Power of Partnership

The Launch Pad’s solution for managed technology is revolutionizing today’s offices. Our clients count on us to harness the power of technology for them and to strengthen their network security, reliability, and performance. With The Launch Pad, our clients gain the peace of mind that comes from knowing that our IT experts are constantly keeping technology problems at bay.

Meet Our Clients
We’re known for delivering high-quality managed IT solutions that consistently meet or exceed our clients’ highest expectations. Meet some of the customers we’re helping:

Associations & Nonprofits 
Legal 
Professional Services Firms 
Financial Services 


Customer Satisfaction
The Launch Pad places the satisfaction of our customers at the top of our priorities. It drives the culture of our company. It is instilled in our employees. And it is ingrained in our business practices.

The Launch Pad Client Satisfaction Survey Results

    * 90% of users reported they are satisfied or highly satisfied with The Launch Pad service.
    * 93% of users rated the customer care representatives as knowledgeable.
    * 97% of users rated the customer care representatives as courteous.


 

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Business Computer Sales & Services  - The Right Information Technology Solutions

To remain competitive, your business must stay efficient and constantly poised to take advantage of your markets and your customer's needs.

To do so quickly and cost effectinset4ively often begins with the right information technology solution. However, in an industry that is tremendously dynamic and often overly complicated, determining your IT needs without the assistance of IT professionals can be an excruciatingly difficult process and mistakes can be very expensive. Whether you are planning a whole-scale technology change, or simply trying to keep up with your growing environment or your competition, you can count on The Launch Pad to provide the state-of-the-art hardware, software, technical and business expertise you need to be successful.

Worry-free Managed IT Services with The Launch Pad’s RevITup Business Care Managed IT Services:
You know your business. But the daunting process of developing an IT environment to support it can be beyond even the most astute business owner. Or fixed-fee managed IT approach means we never profit when your systems are down.  With The Launch Pad managing your technology, all of our questions have the right answers.

  • Which software applications are best for me?
  • What hardware do I need, if any?
  • Is my network/communications/computer system adequate for the changes I need?
  • Do I really need to network my computers?
  • What is wireless technology?
  • How do we maintain security?
  • How do we plan for disasters?
  • How do we meet compliance and/or legal regulations?
  • How do I train my people on the new technologies and business    processes?
  • Where do I get the software/hardware I need?
  • Are these the best prices?
  • Do we have to hire a people to maintain all this?

We take the risk and complexity out of technology so the only thing you need to concern yourself with is your business.

Customer Credit Application
Net Terms

Our one-page credit application can be used by business to secure terms with The Launch Pad.  All credit applications will be reviewed in a timely fashion and assigned approved or denied status.  Credit terms are net 20 or net 30 and credit limit is based on credit history.  The credit application is available by download in PDF format or can be faxed upon request by contacting our office at 813-920-078
Download Credit Application in PDF format and fax it back to our office at 813-920-0769.



In Order to view and print PDF files you’ll need Adobe which can be downloaded for free from Adobe’s website.



Choosing Our Vendor Partners

Ilene RosoffWhen we choose vendors to partner with and recommend, we have a fairly rigorous selection process.  We look not only for the best-in-breed but companies that will offer the best support to you. With specialty products or services, we usually select one key partner in each category to focus on and recommend.
How does this benefit you?
Better Pricing
Hands-on experience from us
Our focused expertise
Strong vendor relationships
Single point of support/service


Data Cabling Services
The Launch Pad’s team of certified and licensed data cabling experts can design and install all of the key components of your infrastructure.  From running single network cable drops to laying fiber for campus installations, you can rest easy knowing that our team can can handle every element of phone and data cabling for your network installation or upgrade, no matter how large or small. That means you don’t have to locate and coordinate with multiple vendors to make sure your network is installed correctly.  It all starts with a site survey so contact our sales team today for a proposal.

Our Online Computer Store
Since 1992, The Launch Pad has provided assistance to many small businesses, government offices, schools and organizations in Florida and throughout the country. We provide business solutions and when purchases are necessary, procurement solutions designed around our customers' needs. Our Web Store with its backroom management (B2Bweb™) offers you 24/7 , full service access to over 500,000 IT products, services and accessories, plus your own password protected backroom interface to manage orders, history, specialized catalog pricing and and quotes. For us, IT procurement is far more than simply "buying" and "selling"; it is about providing a valuable service that enables our customers to make better choices, enjoy a greater return on their investment and ultimately, continued business growth and success

b2blogo Learn more about the unique features of our the B2Bweb™ >>


Our online store is open to any business or individual, so feel free to visit our store and shop now.  Credit cards are accepted, so don’t have to set up an account first.
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We give you choices.
At The Launch Pad we deliver a vast array of hardware, software, peripherals and services, at highly competitive rates to help you create the right Information Technology solutions for your business. Our ongoing relationships with leading manufacturers and distributors gives us the opportunity to offer you consistent and highly competitive pricing on the hardware and software you need to maximize your business efficiencies. And finally, we have the people to help you put it all together.

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Hardware:
The Launch Pad provides a complete portfolio of IT products from all major hardware vendors, leveraging strong strategic partnerships. Hardware procurement is a service that can be coupled with software procurement and services such as systems planning, design, implementation and management services for a total infrastructure solution.  From servers, workstations, printers, switches, racks, routers, Cat5e to tablets and iPAQs, The Launch Pad can provide it quickly and cost effectively.

Software:
Operating system licenses, back office applications, utilities, security, backup & recovery, ERP to CRM, The Launch Pad will respond to your requests quickly and accurately and help you take the complexity out of software licensing. Business applications available today are virtually endless. The Launch Pad has the expertise and the experience to assist you in your search for the right application for your unique environment. We then have numerous resources to assist you in the procurement of the software necessary to meet your business requirements.  We have been designing and developing business client/server environments and applications for over 13 years and can apply this experience to your requirements be it a back office accounting package or an ecommerce web tool suite.

Website Development and Managed Hosting
As a hosting specialist, we do what other providers can't or won't do. We actually deliver fully managed hosting solutions, with emphasis on the fully. That means your mission-critical sites and applications are taken care of by our people, products, services and processes. Every customer will be managed and taken care of by our hosting team. You'll never have to implement, update, troubleshoot, patch, monitor, administer, backup data, upgrade or worry again. And your dedicated servers and devices are secured and monitored in our world-class data centers.

If our need a new or improved website for your business or organization, our award-winning web development team will consult with you to get all the details of your project then custom-tailor a proposal just for you.  We will than implement your concept, working closely with you during each stage of the process to ensure the end result is exactly what you had in mind.

eProcurement:
The reason for sourcing products from multiple vendors is a no-brainer. It means more choice, better terms, the ability to shop around for the best price, and more product availability. However, there is a real danger of getting wrapped around the axle looking for the 'perfect' deal. Most of the time it's just not worth your time surfing the web for hours to save a few dollars. Getting the best price is important, but there is also real value in working with someone you trust to make buying easier. The Launch Pad's New ecommerce Website allows you to compare real-time pricing and availability from multiple sources in one place, make and track purchases easily online and have your orders delivered to your doorstep.  We can provide your business or organization with one-stop shopping for all you technology needs.

OnSite Service:- Local and National:
For our West & Central Florida customers, The Launch Pad provides immediate response onsite service and repair, network installation and management, new system setup, hardware and software installation and upgrades  and employee training and support.

We also provide regional service contracts and warranty services throughout the U.S.

For service contract information, contact our Sales Team; sales@launchpadonline.com or 888-920-3450.

 

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Getting Started - New Business Accounts

b2blogoYou don’t need to do anything special to become a Launch Pad customer other than to contact us and tell us our we can assist you.  To take advantage of our online shopping through our Web Store, simply search for your products, then log on and place your order.  You’ll immediately have  access to over 500,000 technology products at great pricing, instant purchasing and convenient delivery.  However, to enjoy the added benefits of specialize pricing, custom quotations and customer-specific catalogs, while using our business-to-business personalized website B2Bweb™, new business customers can contact our dedicated Sales Team at 813-448-1700 extension 202 or use our simple information form >> to get started.

Net Terms
We'll provide your company with a free  personalized Web site, your B2Bweb™, that will give you access to customized catalogs, special pricing online, keep track of your past  purchases, manage your assets and streamline your procurement  process.

The Launch Pad offers net 20 and 30 terms to governments, schools, organizations and qualified businesses and individuals. Download your application today. You may fax or  e-mail us your organization's Purchase Orders. You will need  Adobe Acrobat Reader to download the file.

Dedicated Sales Team
Our Sales Team is available to your by phone, e-mail or live chat to consult with you on  your technology or web project requirement. Your Account Manager will  e-mail you quotations, handle your orders and arrange for any  service coordination. Our trained technicians will install  any piece of hardware -- memory upgrades, NICs, backup devices on request when you purchase a computer system from The Launch Pad. In  most cases, you can place the order and we can install the  upgrades and test them all within 48 hours.

Local Onsite Services & Information for our Central Florida Customers >>
Local Onsite Florida Service Areas (local rates apply - no travel charges apply):
Clearwater, St Petersburg, Brandon, Sarasota, Pasco, Temple Terrace, Carrollwood, Hernando, Keystone, Westshore Area, New Tampa, Plant City, Citrus Park, Oldsmar, Odessa, Riverview, Town 'N Country, Wesley Chapel, Lutz, Land O' Lakes, Westchase.

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Tell Us About Your IT or Web Challenges. The Launch Pad can help you get the ball rolling. Our managed IT services can reduce your technology costs and eliminate downtime.  Take advantage of our small business web design and small business web hosting services to meet your needs. We are happy to provide you with an evaluation and no-cost proposal custom tailored for you. 

Request a Quote >>  for our small business computer consulting managed IT services or Call us 813-448-7100
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